Customer Satisfaction Surveys?
An independent survey of existing tenants enables operators to benchmark their own perception to that of their customers. It provides an unbiased foundation for optimisation, with positive tenant feedback being leveraged in marketing collateral.
For stakeholders who want to take student well-being to the next level, longitudinal satisfaction studies demonstrate how the tenant experience and needs change over time. This allows operators to keep evolving in tune with matters to their customers.
What are you
We provide detailed recommendations on how to elevate the customer experience based on first-hand feedback.
Do you need more
than a Customer Satisfaction Survey?
Customer satisfaction surveys provide critical input for sales & marketing strategies. Furthermore, quantitative data which points to emerging trends can also lead to a follow-up qualitative approach which explores these in greater detail.
Thanks to long-term industry experience, market knowledge and intelligence and professional and result-driven staff, we are more time- and cost-efficient than our clients could be.